Cash, cards and everyday payments
Money & payments
Prepare a backup payment method, use ATMs and IC cards safely and understand tipping and service charges.
What do you need to solve?
My foreign card was declined. Troubleshoot a declined card
I need yen or a working ATM. Plan cash and withdrawals
There is an extra charge on the bill. Understand charges and tipping
Not your situation? Browse all guides in this category
Before you need help: three things to prepare
- Keep your issuer contact details accessible without the banking app.
- Separate your backup card or cash from your main wallet.
- Check the purchase date and shop procedure before relying on a tax-free refund.
Guides in this category
Japan departure tax: ¥3,000Japan’s departure tax is generally ¥3,000 per international departure from July 1, 2026 and is usually collected in the ticket price. Check older contracts and exemptions.Read the guide →
Kyushu recovery discount for foreign touristsCheck current Kyushu recovery-discount dates, booking routes and foreign-visitor conditions, including Kagoshima’s October 14 launch and seller-specific availability.Read the guide →
Foreign card not working?Foreign card declined in Japan? Compare contactless, chip and PIN, online 3D Secure, cash and ATM fixes, then check the card issuer.Read the guide →
Cash and ATM guidePlan a sensible yen backup, find an ATM that accepts overseas cards and understand withdrawal limits and possible fees.Read the guide →
Convenience store servicesUse Japanese convenience stores for overseas-card ATMs, ticket and bill procedures, parcel services, selected Wi-Fi and everyday payments without assuming every store offers every service.Read the guide →
Tax-free shopping refundsSince November 1, 2026, eligible shoppers pay tax first. Complete Customs confirmation before baggage check-in, then receive the refund from the shop or provider.Read the guide →
IC card guideChoose a Suica, PASMO, visitor or mobile IC card, charge it, use trains and buses, and fix low balance or ticket-gate errors in Japan.Read the guide →
Do I need to tip?Do you tip in Japan? See the normal no-tip rule, rare guide or ryokan exceptions, and how service, table and local tax charges differ from gratuities.Read the guide →