How to use Visit Japan Web before arriving in Japan
Use the official free Visit Japan Web service: prepare passport, flight and hotel details, complete immigration and Customs, and fix 2D-code problems.
Read the guide →Complete directory
Help guides: page 4
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More practical guides
How to get from Narita, Haneda or Kansai Airport to the city
Choose the right train or bus from Narita, Haneda or Kansai Airport based on your hotel area, luggage and arrival time.
Read the guide →Tax-free shopping in Japan: what changes on November 1, 2026
Compare the current checkout exemption with Japan’s new refund method and prepare for the departure inspection.
Read the guide →Can I bring my medication to Japan?
Check quantity limits, prohibited ingredients, advance permission and Yunyu Kakunin-sho before you fly.
Read the guide →Is the Japan Rail Pass worth it? How to buy and use it
Check eligibility, current prices, covered trains, seat reservations and when ordinary tickets or a regional pass may cost less.
Read the guide →How to use Suica, PASMO and IC cards in Japan
Choose a Suica, PASMO, visitor or mobile IC card, charge it, use trains and buses, and fix low balance or ticket-gate errors in Japan.
Read the guide →Luggage delivery and coin lockers in Japan
Choose between coin lockers, staffed storage and delivery between airports, hotels and stations.
Read the guide →Can You Smoke in Japan? Street, Restaurant & Hotel Rules
Can you smoke in Japan? Check the age-20 rule, streets, restaurants, Tokyo smoking areas, heated tobacco, hotel rooms and local fines.
Read the guide →Japan prepaid SIM, eSIM or pocket Wi-Fi: which should I choose?
Need mobile data in Japan? Choose a prepaid SIM, eSIM, roaming plan or pocket Wi-Fi by phone compatibility, pickup needs and number of devices.
Read the guide →How to visit a Shinto shrine in Japan
A first-time guide to torii gates, purification, prayer, photography and goshuin.
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